My primary workstation is our only Windows 10 machine. As of about two days ago, RDP performance on it has been just terrible, so much so that I cannot use the PC when I remote in from home. It is just incredibly slow to respond, if it ever does. Rebooting does nothing.
As a semi-wild guess, I thought this may have been fallout from the Win10 Anniversary Update, but if the KB number is 3176929, I do not have it [EDIT: I do have it, turns out]. The reason I thought the Anniversary Update might be the culprit is because I've heard of so many issues it's caused, plus I've noticed some minor aesthetic changes on my workstation in the past few days.
No other machine on our domain have this RDP lag issue. How can I troubleshoot and fix this? Thank you!
I bet it is related to Windows updates :[
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9 Replies
If you hit Start > Run > MSINFO32 what build does it say you're on? I ask because the anniversary updated definitely changes a few aesthetic things, so it sounds like you are on anniversary to me.
Change the remote desktop settings resolution color depth to use 16 bits and slow connections see screen shots below:
1. Resolution Color Depth
2.Change the Experience configuration
Also check the wireless connectivity or network connectivity at home to check if you are using more bandwidth than usual.
I bet it is related to Windows updates :[
Thank you Daniel, but this is actually not applicable to my setup at home. I'm using a Mac Mini and nothing on it or my home network has changed, plus I have no issues remoting into any of my other machines at work, just the Win10 workstation.dbeato wrote:
Change the remote desktop settings resolution color depth to use 16 bits and slow connections see screen shots below:
1. Resolution Color Depth
2.Change the Experience configuration
Also check the wireless connectivity or network connectivity at home to check if you are using more bandwidth than usual.
Thanks, MD. I believe you are right.md0221 wrote:
If you hit Start > Run > MSINFO32 what build does it say you're on? I ask because the anniversary updated definitely changes a few aesthetic things, so it sounds like you are on anniversary to me.
I'm on Windows 10 Pro, Version 10.0.14393 Build 14393, which apparently *does* indeed have the Anniversary Update
Yep://changewindows.org/build/14393
So I'm pretty sure the update is what broke RDP, question is, what will fix it? Seems like this would be a pretty big deal, right? We use WSUS, so maybe I just missed a follow-up patch that should fix this...?
I uninstalled the last 2 updates and that looks to have fixed it. Wish I'd made note of the KB number, but I just ripped them out and rebooted.
My machine is a Dell Optiplex 970, if that makes any difference for anyone else who may be having this issue. Also, we use an RD Gateway server to remote in. Thanks, guys.
I would actually award best answer to md0221. i'll be glad to accept helpful post though :]
Keep it! You can have one on me, Steve =].steveedwards wrote:
I would actually award best answer to md0221. i'll be glad to accept helpful post though :]
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