How do I find my password for Remote Desktop Manager?

Description

The My Personal Credentials feature is a single credential entry which is locally stored on your computer in your Windows profile.

It is typically used to hold the Windows credentials for your running sessions because Remote Desktop Manager can't access them. If you can't use integrated security then you must store your credentials in My Personal Credentials.

This allows you to centralize one special credential to replace or emulate the ones for your Windows session. When a password change is needed you simply need to change it once in My Personal Credentials.

If you want to change the credential type, go in %LOCALAPPDATA% [Default] or %APPDATA% [Remote Desktop Services]

\Devolutions\RemoteDesktopManager and delete the Credentials.rdt file to reset it.

My Personal Credentials

My Personal Credentials can be selected in your entries under Credentials.

Credentials - My personal credentials

Description

Depending on your organization's security policies, there are multiple ways of handling credentials. We can manage a wide range of scenarios, the most popular are listed below. It is critical to understand that these are the credentials used to connect to remote hosts, not the ones you use to launching Remote Desktop Manager.

Most of these selections do not exist in the Free edition of Remote Desktop Manager as they depend on features offered by an Advanced Data Source.

A few key points that the admin of the solution must be aware of:

Here are the most common scenarios and how to address them. In the majority of cases, we prefer to have sessions using Inherited credentials, meaning it climbs up the tree until it has access to a set of credentials, be it defined, linked, or overridden in an entry.

One set of credentials is used by all of the staff, be it for the whole system or for a branch in your tree view [Customer, Department, etc].

Set the credentials on the Vault Settings. All children use Inherited Credentials.

Each user has its own credentials for many different branches [often corresponds to customers/departments, etc].

Make use of the User Specific Settings on each branch. All children use Inherited Credentials.

Each user has its own credentials managed by an administrator.

This solution involves a little more work. The admin must create a folder for each user, then grant permissions ONLY to that user. The user will then use User Specific Settings to specify that the credentials stored in that folder is used to override what is defined in the entries.

Each team uses the same credentials.

Much like directly above, but all the members of the team have access to the folder. All of them must use the User Specific Settings.

Each user uses their domain account.

Have the sessions configured to use My personal credentials. Each user will be prompted to define them once per workstation that they use.

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