Cannot connect to windows 10 remote desktop from mac

With the post-2020 shift from onsite workspaces to remote work environments, many individuals and enterprises alike are researching how to remote desktop from Mac to Windows and vice versa.

When it comes to selecting a remote desktop connection from Mac to Windows, Microsoft Remote Desktop is an exceptional option. Follow the complete guide provided in this article to start with this app with no hassle.

How to Use Microsoft Remote Desktop on Mac

This Microsoft remote desktop application for Mac is free on the Apple App Store. Install the app, but dont open it yet. The initial configuration of the computer being accessed must be taken care of first.

Configure a Windows computer you want to remotely access

Note: This guides assumes that the reader is running a Windows 10 Pro operating system.

Step 1: Click the Start button.

Step 2: Select Settings.

Step 3: Select System from the Windows Settings screen.

Step 4: Scroll down the left-side menu until you locate Remote Desktop, then click it.

Step 5: Toggle the Enable Remote Desktop setting from off to on [shown above].

Step 6: Beneath How to connect to this PC, youll find the name needed when utilizing the Microsoft Remote Desktop app.

Note: In the above image, the name is displayed as is a placeholder. Your machine will show the actual name of your computer.

Step 7: Default settings mean that computer administrators can automatically access the computer remotely [double-check at the bottom of the User accounts section to ensure youre listed as an admin].

Note: To enable non-administrative users to gail remote access capabilities, manually add them via the Select users that can remotely access this PC link.

Now the Windows computer should be ready for a remote desktop connection from Mac to PC.

Users will only need to perform the above steps once on the remotely accessed machine, and all subsequent remote sessions can automatically connect without additional configuration.

Adding a PC to Microsoft Remote Desktop on your Mac

Step 1: After installing Microsoft Remote Desktop on the Mac computer, run the application.

Note: The initial startup of Microsoft Remote Desktop will display a large Add PC button in the center of the window.

Once the first computer is added [find instructions here] users can freely add additional computers using the + found in the top menu ribbon [refer to the red arrow in the screenshot below].

Step 2: Once the Add PC window opens, type the computers name [the computer you want to connect with remotely].

Note: A User account line will display [set to Ask when required by default a mode that prompts the user to enter login information each time they try to connect].

​​Setting advanced options

Be sure to familiarize yourself with these options, as they impact your overall remote desktop connection from Mac to Windows experience.

Friendly names

Users can save their login credentials by selecting Add User Account [located in the User drop-down menu.]

Users are then prompted to enter their username and password, and also have the option of setting a friendly name for the account being created.

Friendly names are useful when a computer has a cryptic name. When PCs are purchased, the default name could be a hard-to-remember codename similar to WINRPXM477B [thats just an example, but you understand the point.]

Most private users dont actually know they can rename a computer or keep its default name.

As shown in the example above, a friendly name could be anything from He who must be obeyeds computer, or The best computer everregardless of the name chosen, it will be easily identifiable.

The friendly name concept is equally beneficial in professional work environments where using naming conventions like HR-PC-001 and HR-PC-002 are implemented. Instead of numbers and letters that can confuse users, creating recognizable names like:

Sarahs computer
Johns computer
or
The cool lady who bakes cookies computer

Not only will friendly names make it easier to keep track of users, they add some fun personalization that everyone can appreciate.

Login credentials

One welcomed convenience of Microsoft Remote Desktop is how the app saves login credentials. That means when a user adds multiple computers that utilize the same logins, they can choose the machine from the User account drop-down without having to manually enter the credentials each time.

After a user account is added [or left at its default setting of asking for credentials during each login], there are some Remote Desktop options to consider.

Gateway

The Gateway option is most frequently implemented in corporate environments with Remote Desktop Gateway servers. Since this guide focuses on home users, the Gateway option wont impact your needs.

For more corporate-level scenarios, speak with a system administrator to learn if your network needs a gateway [and what to enter in the prompt if you do require a gateway.]

The rest of the options are quite simple, so well begin by opening the Display tab.

Connecting Mac with a remote PC

Step 1: Connect by double-clicking on the block showing the computers name.

Notice the two icons [a pencil and a trash can] displayed in the upper right of the box. The pencil icon allows you to edit the settings described earlier, while the trashcan allows you to delete the computer from the Remote Desktop app.

Step 2: Double-clicking on the computer box may trigger a message reading:

You are connecting to the RDP host. The certificate couldnt be verified back to a root certificate. Your connection may not be secure. Do you want to continue?

Step 3: When connecting to a trusted computer [such as one on your home network], click Continue.

After a successful connection is established, users will see a full-screen display of the remote computer [unless the property was changed in the Display options tab.]

How to exit a Remote Desktop session

• Option 1: Use CTRL+ left arrow keys to return to the macOS computer desktop. Hitting CTRL+ right arrow keys will return the user to the current remote desktop session.

  For users working with the virtual desktops macOS feature, they can hit CTRL + the left or right arrow keys to navigate beyond the remote desktop session to another macOS virtual desktop and back to the remote desktop again.

• Option 2: Drag the cursor to the very top of the screen and leave it there for several seconds. The Apple menu bar will appear, allowing users to click Close from the Windows menu.
• Option 3: Hit the red X button in the Remote Desktop window.

Note: Its possible to connect to multiple computers simultaneously using the CTRL+ right/left arrow keys to navigate between them or by using the Windows menu to select a different desktop to connect with.

What is Microsoft Remote Desktop for Mac?

Even though Microsoft Remote Desktop was developed to function between two Windows OS computers, it supports most desktops/laptops compatible with RDP [Remote Desktop Protocol]. This includes a variety of Linux distros.

Users should note that Microsoft Remote Desktop wont allow users to connect to another macOS or iOS device computer because macOS does not support RDP.

Microsoft Remote Desktop connection for Mac to PC is possible, or from Mac to Linux, but remote desktop connection Mac to Mac connectivity isnt possible.

While Microsoft Remote Desktop connection Mac capabilities are a bit limited, this software offers a plethora of benefits that administrators from all ilk should consider.

Understanding network connectivity

Both the Mac and the remotely accessed computer must share the same network. Most commonly, this is the users personal or work network.

By default, Remote Desktop cant establish a remote connection if the Mac is away from the shared network. Maybe the user is working from a cafe [for example] while the Windows PC remains on the personal/home network. However, users can circumvent this limitation with a VPN that connects back to the users specified network.