What happens to the balance for the bank account if a bank statement shows a credit balance?
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DBS eStatements
Features & Benefits
* From November 2010 or date of enrolment onwards, whichever is later.
Manage eStatementsYou can now manage your eStatement preferences via Internet Banking, digibank app and SMS Banking now. You will receive your eStatement from the next statement cycle onwards upon opt-in. No more paper-based statements will be sent and you can view, download, or print your eStatement at any time. However, if you decided to opt-out from eStatements, you will again receive paper-based statements via mail from the next statement cycle onwards.
Enrol via SMS Banking
Enrol via Internet Banking or the digibank appYou can manage and view your eStatements quickly and easily with Internet Banking or using your digibank app. Simply click here or follow the steps below. Internet Banking
Digibank app
Eligibility & FeesAll you need is DBS digibank (online or mobile) or SMS Banking. Update your email address or mobile number with us so that, you can receive eStatements for:
Terms and Conditions Governing Electronics Statements Note:
Email eStatementEmail eStatement is a soft copy of your account statement that will be emailed to your registered email address with us. This service is only available for non digibank customers.
Frequently Asked Questions
GeneralWhat is Email eStatement?Email eStatement is a soft copy of your account statement that will be emailed to your registered email address with us. How do I download and print eStatement?Download and print your eStatement with these simple steps: Step 1: Log in to digibank online or
digibank mobile View the detailed guide to download eStatement here.
Receiving eStatementWhy am I receiving Email eStatement?With effect from October 2019, eligible* personal account statement will be converted to email eStatement. With email eStatement, you can conveniently download, store and retrieve your bank’s statements in softcopy so that it is easy to retrieve at any time. This also helps to reduce paper clutter and save time needed to sort through monthly paper statements.
eStatement HistoryCan I request for the resend of my email eStatements from previous months?No. We are unable to resend past email eStatement. If you would like to view your past statement, you will need to sign up for digibank to view and download your eStatement online. Please note that upon signing up for digibank, you will no longer receive email eStatement. Instead, you will receive an email notification to inform you that your monthly statement is ready for viewing.
PasswordCan I change my password?No, the password is static and cannot be changed. Remember, never disclose your password to anyone. DBS will never request for it.
Apply for eStatementsdigibank UserNot yet a digibank user?Apply online nowFor customers with ATM/Debit/Credit Card For customers without card, kindly visit our branches. RelatedExplore moreThank you. Your feedback will help us serve you better.Was this information useful?What does it mean when a bank statement shows a credit balance?If the total of your credits exceeds the amount you owe, your statement shows a credit balance. This is money the card issuer owes you.
Does a bank account have a credit balance?Many people believe that a bank account is in credit but in an accounting system, a bank account with available funds is actually a debit balance.
Is a credit balance positive or negative?When you use your credit card to make a purchase, the total amount borrowed will appear as a positive balance on your credit card statement. A negative balance, on the other hand, will show up as a credit. A minus sign will appear before the number of your current balance, such as -$200.
What does it mean if my statement balance is negative?This means that your credit card company owes you money instead of the other way around. Typically, this happens when you've overpaid your outstanding balance or if you've had a credit returned to your account.
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