System restore Windows 10 from boot Dell

Symptoms

Table of contents

  1. Restore the computer using SupportAssist OS Recovery
  2. Restore the operating system using a Dell operating system recovery image
  3. Alternate recovery and reinstall options
    • Windows 11 and Windows 10
    • Windows 8.1
    • Windows 7
  4. Legacy operating system information

Cause

Reinstalling the operating system can fix many software-related issues on the computer, whether it's running slow or infected with malware.

Resolution

Restore the computer using SupportAssist OS Recovery

When your computer cannot boot into the operating system after repeated attempts, SupportAssist OS Recovery automatically starts on supported computers. This recovery environment helps diagnose hardware issues, backup files, repair the computer, or restore the computer to factory defaults.

Dell recommends using the SupportAssist OS Recovery on supported computers. Learn how to Restore your Computer Using SupportAssist OS Recovery.


Restore the operating system using a Dell operating system recovery image

To repair or restore your operating system to its original factory image, learn How to Download and Use the Dell Operating System Recovery Image in Microsoft Windows. Here, you can learn how to create a USB recovery media using any Windows computer.

Don't have a working Windows computer to create a USB recovery media? Learn How to Download and Use the Dell Operating System Recovery Image in Ubuntu or Linux.


Alternate recovery and reinstall options

Windows 11 or Windows 10

For a list of options for restoring or reinstalling Windows 11 or Windows 10, refer to the following articles:

  • Reset or Reinstall Windows 11 on Your Dell Computer
  • Reset or reinstall Windows 10 on your Dell computer

How To Reset Your System within Windows 11 or Windows 10

Watch this video to learn how to reset your Windows 11 or Windows 10 computer.

Duration: 00:34
Closed captions: English only

How to Run System Restore in Windows 11 or Windows 10

Watch this YouTube video to learn how to run System Restore in Windows 11 or Windows 10.

Duration: 02:33
Closed captions: English only


Windows 8.1

To manually reinstall Windows 8.1, see the Dell Knowledge Base article Windows 8 or Windows 8.1 Upgrade and Installation Instructions.

To perform a system restore in Windows 8.1, see the Dell Knowledge Base article How to Use System Restore in Microsoft Windows.


Windows 7

To learn about using computer restore points, resetting to factory settings, or manually installing Windows 7 on your Dell Computer, see the Dell Knowledge Base article, Restore, Factory Reset or Reinstall Windows 7 on your Dell Computer.

Additional Information

Chromebox, Alienware, Inspiron, Retired Models, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, Latitude Tablets, Surface, XPS Tablets, Fixed Workstations, Mobile Workstations

Support Videos

Support Video Home

How to perform a system restore in Windows 10 to resolve issues caused by recent software changes. System restore operates by returning your computer settings to an previous state without affecting your personal files. Closed captions available in many languages.

System restore Windows 10 from boot Dell

When you get some problems with your Dell laptop/desktop computer, such as the computer is crashed and can't log in normally, you may need to restore your Dell PC to factory settings to fix problems. How to reset Dell laptop/desktop to factory settings without logging in? Follow this article and choose the appropriate method that depends on what system on your Dell Inspiron, XPS, Latitude, Vostro, Alienware, Studio, Venue, Precision, and OptiPlex computer, like Windows 10/8.1/8/7/Vista/XP.

Tips:

After you restoring your PC to factory settings, PC settings, the apps you install, or the personal files will be erased. So, it may be a good idea to back up your data and keep them to a safe place, like an external CD disc, USB flash drive, or Cloud storage service.

Reset Dell PC to factory settings for different Windows:

  • Windows 10/8.1
  • Windows 7/Vista
  • Windows XP

Windows 10/8.1

1. Boot computer to Windows Repair Environment (WinRE)

If your computer is crashed and can't boot to the logon screen, start the computer for several times. On Windows 10/8.1/8 laptop/desktop PC, if the system can't boot normally, it will boot to the WinRE mode automatically.

If you still can boot to the Windows logon screen, press and hold on the "Shift" key, click on the power button and select Restart. (Please hold on the "Shift" key until the Choose an option window appears.)

System restore Windows 10 from boot Dell

2. When boot to the WinRE mode, click on Troubleshoot.

System restore Windows 10 from boot Dell

3. Click on Reset this PC.

System restore Windows 10 from boot Dell

4. And then you will see two options to choose: Keep my files or Remove everything.

Keep my files: This option will remove apps and settings, but keeps your personal files.

Remove everything: This option will remove all your personal files, apps, and settings.

System restore Windows 10 from boot Dell

5. Choose the account that you often log into your PC.

System restore Windows 10 from boot Dell

6. Enter the user account password, and click on Continue.

If there is no password for this account, leave the text box blank, and click on Continue.

System restore Windows 10 from boot Dell

So, if you have set a password for your administrator account, and forgot your Dell computer password, you won't be able to reset the computer to factory settings.

7. When all things are ready to go, click on the Reset button, this will begin the resetting process.

System restore Windows 10 from boot Dell

Tips: Make sure your PC is plugged into power source, to prevent your computer battery running out during the resetting process.

8. Wait for the resetting process to complete, and set up your computer.

Windows 7/Vista

1. Restart your Dell PC, and press F8 key repeatedly until the Advanced Boot Options menu appears on screen.

2. Use the arrow key (↓↑) to select Repair Your Computer, and press Enter.

3. Select a keyboard layout on the System Recovery Options menu, and click on Next.

4. Select your account, enter the password and click on OK to continue.

If you forgot the administrator account password then you won't be able to restore your Dell laptop to factory default.

5. Select Dell Factory Tools or Dell Factory Image Restore depends on your Dell PC configuration.

6. Click on Next to go on.

7. Check the box next to "Yes, reformat hard drive and restore system software to factory condition", and click on Next, to begin the resetting process.

8. Wait for the resetting process, when it is completed, click on Finish to restart computer.

Windows XP

1. Restart your Dell computer, press and hold down the "Ctrl + F11" keys until the Dell logon appears and then disappears.

2. Click on Restore.

3. And then click on Confirm, this will begin the resetting process.

4. Wait for a while, when you see the massage saying System restore was successfully, click on Finish to restart your Dell computer.

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Can I restore Windows 10 from BIOS?

To cover all the bases: there is no way to factory reset Windows from the BIOS. Our guide to using the BIOS shows how to reset your BIOS to default options, but you can't factory reset Windows itself through it.

Can you factory restore from BIOS?

Enter the BIOS by tapping either the right or left bottom of the screen. Tap Advanced, and then tap Special Configuration. Tap Factory Recovery. Select Enabled from drop-down menu.