What is the primary purpose of creating a process map early in a process improvement project?
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Posted by: Lucid Content Team In a past blog post, we broke down the different types of process improvement methodologies and the diagrams you might use to follow any of these methods. Now we want to take a deep dive into one of the most-used techniques we discussed: Six Sigma process mapping. Learn what a process map is, how it fits into the Six Sigma methodology, and how you can easily build one using a process mapping tool. How process mapping works for Six SigmaAs a reminder, Six Sigma originated in 1986 as a data-driven approach used for increasing the quality of products and services by eliminating defects from any process. Companies using Six Sigma aim for 99.99966% of their products to be free of defects (we know, it’s pretty specific). To achieve this goal, companies need to follow the DMAIC process, a Six Sigma process improvement methodology. Here are the five steps:
Process mapping enters at the very first stage. Anyone involved with optimizing processes or eliminating defects needs to first define the process and understand it completely. A Six Sigma process map outlines the process graphically step by step to make understanding faster and easier. Learn more about process maps and how to improve your business processes. Read now Benefits of process mappingYou already have a lot of work ahead of you as you cut waste from your company’s operations—why dedicate resources to create a flowchart showing your whole process? Because Six Sigma process mapping can actually save you time through these benefits:
Six Sigma process mapsDepending on the process you’re examining or your project goals, you may need to drill down and precisely document every single step, or you may just need a brief overview to show stakeholders. Whatever your situation, reap the benefits of Six Sigma process mapping with the help of these process maps. SIPOCSIPOC, which stands for suppliers, inputs, process, outputs, and customers, gives you a high-level overview of your process and its contributing components. As it includes other information on top of your process, use this diagram at the beginning of a process improvement initiative or before delving into more detailed process mapping. High-level process mapThe high-level process map illustrates the basic steps in your process so you can quickly and easily understand it without having to get down in the weeds. This map is valuable when working with executives or managers, since they often need to see what’s going on but don’t always need all the specifics involved in a process. Detailed process mapAs the name suggests, a detailed process map helps you see all the details in a process or part of a process. Because it requires so much detail, this process map is especially important for finding the root cause of errors or waste in a process. You may also need to involve the employees who perform the process since they will have the most knowledge about it. Swimlane diagram/Deployment flowchartA swimlane diagram, also known as a deployment flowchart, divides the process by the person or team who is in charge of that stage. As well as showcasing cross-functionality, this kind of process map clarifies where handoffs occur, which may not be as clear in other process maps. Value stream mapCreated as part of Lean implementation and process improvement, a value stream map is a process map that illustrates and analyzes the steps involved in producing a product or delivering a service. It’s a detailed diagram that displays a process’s current state, focusing on valuable or non-value added activities in the process. Try Lucidchart's value stream map template to create a value stream map in minutes. How to create a process map in Six SigmaNow that you have some options in front of you, it’s time to understand your process and build one of these process maps. Let’s walk through the steps of Six Sigma process mapping. 1. Determine context and scopeWhat do you want to accomplish with this process map? Which process or part of a process do you need to review? Once you understand how you want the process map to help you, you can choose a type of process map and decide how much detail it should cover. 2. Identify and sequence the steps of your as-is processWith the purpose and scope of your Six Sigma process map in mind, set the start and end points of your process. Add other shapes to represent process steps, inputs, outputs, transportation of materials, etc. Use process mapping symbols to visually differentiate these different steps. 3. Ask others to review the map for accuracySend your Six Sigma process map to people in different teams to make sure that all your information is accurate. You could even walk through the process yourself, with your process map in tow, to see whether you covered every step. 4. Analyze the process map and single out pain pointsSo you have an accurate visualization of your process. Great! Now you can refer to this document as you ask questions about the process. Are there steps you can remove or combine? Do you see any redundancies? If you have delays throughout the process, why are they happening? Keep asking yourself why the process functions the way it does. Make notes on or edit your process map to track the changes you want to see. Optional: Create a new process map with your ideal stateSix Sigma process mapping can help you beyond visualizing your current state—you can also use this practice to map out your process as you would like it to be. With this ideal process in hand, you can compare the two diagrams and determine how to move your current state closer to the future state. Whether you’re looking to optimize how you generate leads or understand your user flows, visually mapping your processes helps you attain your Six Sigma goals. Try out our tips and process map templates to reduce defects and ensure that you deliver quality in every process. Map out your business processes and be more efficient with Lucidchart. Learn more What is the primary purpose for creating a process map early in a process improvement project quizlet?What is the primary purpose for creating a Process Map early in a process improvement project? To identify the process steps and their sequence.
What is the primary purpose of Lean Six Sigma quizlet?What is the primary purpose of Lean Six Sigma? Improve profitability and/or other key performance metrics.
Which of the following are goals when creating process maps?Business process mapping is an essential tool used to design, document, communicate and improve the flow of work within an organization. The goal of process mapping is to improve efficiency, lower cost and improve customer satisfaction.
When creating a process map the purpose of a walkthrough is to?When creating a process map, the purpose of a walkthrough is to... understand what is actually being done and why it is being done. A process map that provides an end-to-end view in only three to five steps is a... Level One process map.
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